Here at Averys we have a dedicated team of knowledgeable (but extremely friendly!) wine experts who handle a small list of personal clients each, ensuring they get the very best ‘one to one’ service available. Due to the overwhelming success of this service we have recently increased our team meaning we can offer this facility to many more of our customers.
The good news is that having your own Personal Wine Advisor is absolutely free and open to everyone, no matter how much wine you drink or how much you spend. There’s no hierarchy here – we want every customer to have the level of interaction with our team that suits them.
So, whether you’re having a dinner party and need a bit of advice on wine and food matching, fancy being the first to hear about new, exclusive parcels of wine that we have available or just want a friendly, constant point of contact for all your wine needs, this is the service for you.
If you’re interested in finding out more, give us a call on 03330 148 210.
But please be quick. This is a hugely popular service and availability will be limited.
What our customers say about the Wine Advisor service:
“The wine advisory service is invaluable to me, both for everyday drinking use, long term keeping for those special occasions, and excellent advice for investment for the long term.” Mr Chris Jeffries
“I feel like I have my own, personal wine guide and, most importantly, the wines I have purchased have, without exception, been wonderful.” Katrina McMillan
Meet the Team
To speak with one of our friendly and knowledgeable Wine Advisors, please call 03330 148 210 or email firstname.lastname@example.org and they will be happy to help
Senior Account and Product Manager
I feel very fortunate to have worked in my dream job for nearly thirteen years. Of course I love fine wine and spend most of my spare time shopping for or planning the next meal and wondering which bottle would match it best.
Favourite wine region: Some of my most profound wine experiences have been with the wines from Burgundy, but they can also sometimes be expensive disappointments so always best to get advice.
Favourite wine and food: I enjoy all wines if they’ve been made with love, care, attention to detail and a lightness of touch. Seeing as my favorite region is Burgundy, I should choose a Grand Cru from the village of Vosne Romanee as my favorite red, served with lamb or game.
Favourite chateau/estate: I’ve always has a soft spot for Domaine de Mourchon in Seguret. A beautiful property with terrific wines where I’ve had some wonderful times.
Top tip: Always decant young red wines and even give serious whites some aeration to ensure they show at their very best.
Senior Account Manager and Creative Writer
I cycle a lot and live with five dogs! As well as fostering and rehoming dogs I also read and write a lot. I have worked for Averys for ten years after returning from working in Central Otago, New Zealand.
Favourite wine region: Central Otago! The most beautiful place on earth, producing incredible wines
Favourite wine and food: Big fan of Italian reds from Piedmont, especially Barolo! And adore the reds from the Rhone Valley, both North and South. And when in doubt, serve with steak!
Favourite chateau/estate: Felton Road, Central Otago NZ, because I worked there and it is the most extraordinary place and people.
Top tip: There is value to be found in even the most expensive regions, and a good wine merchant will be able to steer you towards it.
Senior Account Manager
15 years ago my passion for wine became a serious job! After a spell in London with an independent merchant I joined Averys. I love chatting to my interesting and diverse customers and we all have something special in common: a love of good wine!
Favourite wine region: Though, at heart, I am a Burgundy girl, I am increasingly turning towards wines from Italy for their sheer diversity. Planning to take a few more trips there as you can’t beat tasting in context!
Favourite wine and food: My favourite wines are too numerous to mention but the wines I truly love to seek out are those made by passionate and dedicated people. And, if I had to pick just one wine I would drink for rest of my life, it would have to be Champagne. It suits every occasion and is a fantastic accompaniment to every food you could possibly eat!
Favourite chateau/estate: Domaine de Beaumont in Burgundy. I had the pleasure of visiting a few years ago and Thierry was an absolute delight. An amazing experience which I will never forget.
Top tip: Don’t serve whites too cold; don’t serve reds too warm; and always buy from a reputable merchant who can give some solid, impartial advice on what wines you may enjoy the most!
Senior Account Manager
I’ve been with Averys since 2011 and always had an interest in wines having worked in hospitality and the wine industry
Favourite wine region: The south of France is probably my favourite regions quite simply because it is so diverse, from the deepest darkest reds to the lightest most fresh whites. It is also a beautiful place to visit.
Favourite wine and food: Current favourite white is the Domaine de Bastide Cotes du Rhone Blanc. Always reliable fresh and crisp with wonderful peachy fruit, a very versatile white for any occasion.
Favourite chateau/estate: No specific favourites as changes on a regular basis.
Top tip: Don't over chill your Chardonnay! And don't use a corkscrew when opening screwcaps (you'll be surprised by how often people do!)
Charles Le Poidevin
Senior Account Manager
I’ve been working in the wine trade for over ten years and it’s a fantastic industry to be a part of. I started at Averys 7 years ago now and knew straight away it’s the right company for me, from the amazing wines I get to try and taste, to the wonderful relationships I have with my customers – it couldn’t be better!
Favourite wine region: It would have to be Bordeaux – you can’t beat a well aged Claret!
Favourite wine and food: My current favourite wine and one of the best wines I’ve tried is a Barolo made by Claudio Boggione. He has a miniscule 2 acres of land located in the magnificent vineyard of Brunate, arguably the best of the region. This is the only wine he makes so it is a real labour of love. This 2011 is perfectly mature and drinking beautifully now with notes of macerated cherry, ripe plum and cassis. Delicious!
Favourite chateau/estate: Jeff Carrel’s wines! Based in the South of France he’s afforded so much more freedom to experiment with his wines which suits his eclectic personality perfectly.
Top tip: My top tip for wine? Try absolutely every wine you can! Some people might steer clear of Chardonnay for example. But with such a diverse range of terroir and winemakers with varying styles, no two wines are the same.
Senior Account Manager
I first became passionate about wine whilst travelling around Australia – over 20 years ago now. When I returned I earned my rite of passage by managing several Oddbins shops in Central London eventually landing up in Bristol and Averys where I have been for several years now.
Favourite wine region: Some of the very finest wines I have ever tried have been from Bordeaux, I absolutely love the diversity of the region. Bordeaux comes in a myriad of styles that range from simple, easy to drink charmers to some of the most complex, age worthy and seductive wines on the planet. And Averys has one of the best ranges available on the market.
Favourite wine and food: White Burgundy, probably from Puligny, if I had to pick a region, epitomises everything I love about a decent white wine - offering elegance, richness and complexity in abundance. A Puligny matched with seared scallops or sole meunière will take the wine to an even more profound level!
Favourite chateau/estate: I really do have too many to mention and I am discovering new ones all of the time…
Top tip: When I’m looking for everyday wines I love the Cotes de Rhone and South of France. If you're going under a tenner this is a very happy hunting ground… And it goes without saying you should always ask your wine merchant (me!) for any insider tips!
Senior Account Manager
I’ve been at Averys for around five years now. Preceding that I worked at Northcote Manor “Up North” before joining a cruise ship where I met my wife! Now happily married and settled on dry land with a six month old baby (at the time of writing anyway!). I currently hold a WSET Diploma and am an aspiring MW. – Did I mention I love wine?
Favourite wine region: I love the region of Bordeaux. For me the region has it all: exquisitely formed wines at the highest echelon, incredibly good value reds, fresh whites, rose and it’s a brilliant region to visit too. Having spent many weeks wandering the region it’s just a marvellous place.
Favourite wine and food: I’m a great believer that wine fits your mood. What I wish to drink today will rarely be the same as tomorrow. Broadly speaking; my favorite reds are those of Pessac-Léognan as they are richly flavoured at their best, offering bold black fruit, chocolate and a touch of scorched earth or notes of the dying embers of the fire. Pair this with a steak or even just the TV and you can’t go wrong. In the summer you’ll usually find me with a delicate rose in the garden, or even better, with something fizzy. I’m quite partial to Chateau L’Aulee, a fabulous Champagne alternative from the Loire.
Favourite chateau/estate: Haut Brion, I always wanted to visit and finally got chance to be treated to Lunch. Quite simply fantastic!
Top tip: Invest in some good glassware, It really makes a difference. Keep trying new wines, you’re new favorite may be just around the corner!
Senior Account Manager
I am a trained chef who fell in love with the wine trade. I have a degree from Plumpton in Wine Business. I have also worked in many different parts of the trade, in fine wine, trade and retail as a sommelier.
Favourite wine region: This is very hard question. Since working with Averys I have re-kindled my love for Bordeaux especially the right bank. Small producers from outer regions such Blaye and Fronsac get me very excited, I think there is a lot of value here.
Favourite wine and food: My favorite food and wine match has to be En Rama Sherry (Fino that is unfiltered and bottled once a year when the yeast ‘flor’ is at its thickest) alongside fresh seafood. You can’t beat it on a summer’s day. If you can’t get en rama, Muscadet is a good option. Having said that, Champagne with fish and chips is a close number two. I also have real soft spot for fine Pinot Noir, be it Red Burgundy, USA and even Germany
Favourite chateau/estate: I am a big fan of Tuscan reds, I try to buy from Ornellaia most years. They make one of the finest wines in the world and you get real value in there other estate wines – there younger drinking Le Volte is stunning for its price vs quality.
Top tip: Use a corkscrew?? Fine wine is not just for Christmas –open those precious bottles with your nearest and dearest in an intimate setting. Also, invest in good glassware.
Welcome to Averys Customer Services
Where other wine companies have come and gone, Averys has thrived for over 225 years by putting customers first. With every phone call or email we answer we go the extra mile to make you feel that buying from Averys is an absolute pleasure.
Averys has a terrific team who love talking wine with beginners and experts alike and take every opportunity to show you what top level service is all about.
We also offer peace of mind. There’s nothing worse than paying for a wine and not liking it. If that’s ever the case, we’ll happily replace it (even if the bottle’s half empty!) or give you your money back.
If you have any questions, please don’t hesitate to get in touch. It couldn’t be simpler, by phone, online or by post.
“It’s like having my own personal sommelier service at the end of the phone P Mullineux
“Dealt with in a very professional manner with fantastic customer service. Cannot get better anywhere and really no need to look elsewhere to purchase wine. A company that actually cares about the customer!’ Many thanks Mr W Muir
Storing Your Wine Why and How?
Outside of Oxbridge colleges, stately homes and Bordeaux
châteaux, traditional underground cellars are pretty rare
amongst today’s wine collectors.
Any collection of wine can constitute a cellar, whether
it’s a rack under the stairs, a shelf in a professional
bonded warehouse, a wine cabinet in your home or a converted coal
cellar. How these collections are built up varies tremendously, and
comes down to personal taste.
3 top tips for building a cellar
Whether you’re buying investment-grade wine or creating
a drinking cellar of your favourites, it’s crucial to find a
trustworthy merchant. It’s invaluable to have someone who
gets to know your tastes and requirements and can make
recommendations – even the keenest wine collector is unlikely
to taste as widely as a good merchant.
If you intend to collect fine wine, buy the great vintages
but don’t ignore the less fashionable years. This will supply
you with wines for earlier drinking, while the top stuff matures,
and also improve your “allocations” of more
sought-after wines in the great years. There are always gems to be
found in so-called duff vintages too, this is where trusting your
merchant comes to the fore.
Never forget, even the most prestigious and rarefied
châteaux make wine for drinking. Collectors hoarding cases
for year and years are not only missing out on delicious and
vivaciously fruity young wines, but also risk keeping them too
long, only to discover a wine’s well into its dotage and past
its prime. So get your corkscrew out from time to time!
What to avoid
Never assume a wine will automatically improve with age. Most
wine is made for drinking within one to two years of purchase.
Wines costing under £12 that are capable of improving beyond
a few years are exceptional. We do have a few wines in this
category – some Cru Bourgeois claret, top Austalian Shiraz or
Riesling for example – and our advisors are always to happy
to point them out to you.
Don’t assume a wine you have kept will be worth as much
or more than you paid for it. Wine investment, like stock market
investment, is a specialist area requiring specialist knowledge. It
is far safer and more rewarding to build a cellar of wines to
drink, share and enjoy and starting in a cupboard under the stairs
is as good a place as any.
Alternatively you can store your wines with us on our newly built
state of the art wine storage facility. It costs just £12.60
per case per year. Call us today on 03330 148 208
to discuss your requirements or click here for more details.
If you would like to transfer any of your wines in storage contact
us today on 03330 148 208.
Your frequently asked questions about delivery answered.
Charges and options
When you order wines from Averys, you can expect fast and
secure delivery. We have a standard delivery service, which should
arrive in about a week.
Why a delivery charge?
We make a one-off delivery charge for any number of cases to
single address. We prefer to be transparent with this charge,
rather than to amortise the delivery charge into the cost of the
wine. This way you see what the actual cost of the wine is, and
what you are really paying for delivery.
Leaving in a safe place
Obviously none of us want to spend all day waiting in for a
delivery, so if there is a safe place the wine can be left if you
are out, it will make the delivery much easier. Just let us know
when placing your order. If you prefer to have the wine delivered
to you in person, we will of course do so. If you are not there,
the driver will leave a card for you to arrange a more convenient
We endeavour to despatch your order in one, but occasionally
if you have ordered two cases or more, they may get split up with
the carriers and arrive separately. It doesn't always make
sense, but it does happen.
Saving on packaging
In order to reduce the packaging waste, wherever possible, we
will use the original supplier box for onward despatch to you.
Alternatively, if these boxes are not up to the job, we will
re-pack into our standard branded boxes. We'd rather make sure
you get your wine in one piece than risk breaking a bottle.
In the unlikely event that your wines arrived damaged in any
way, please contact us email@example.com immediately and we will be
happy to arrange a replacement or a complete refund.
Where we can't deliver to
We regret we are unable to deliver to the Channel Islands,
Eire or Mainland Europe.
We also cannot accept deliveries to Universities / Hospitals
/ Airports or Military bases on our website, please call our sales
team on 03330 148 210 to arrange these deliveries.
Our standard delivery charge is £7.99 per address, regardless of how many cases are being sent. If the order value is over £200 delivery is free of charge.
If you are sending a gift to
someone, we can include a brief message on the delivery
documentation. The message is limited to 175 characters. Please
fill in the appropriate box in the check out.
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