Subscriptions

If you love our wines and would like a regular case conveniently delivered every 12 weeks (or more or less as you prefer), Wine Subscriptions are a great way to discover new wines and enjoy your favourites - we even reserve you an extra case at Christmas (if eligible).

Every wine will come with detailed tasting notes so you can keep a record of the wines you particularly enjoy and learn a bit about them.

We'll show you the wines in advance and, if you like the look of the wines, do nothing and the case will be delivered to you.

If you want to make any changes to your Wine Subscription you can call us 03330 148 212 or manage your Wine Subscription online.

The introductory offers to join a Wine Subscription are limited to one case.

If you belong to a Wine Subscription and are interested in joining an additional Wine Subscription then it's easy to do - just give us a call on 03330 148 212.

You can view your Wine Subscription online by logging in to your account and clicking on Wine Subscriptions.

How can I change my payment details for my Wine Subscription?

You can update your payment details by calling us on 03330 148 212.

PAYMENT METHOD FAQS >

Can I change the delivery address for my Wine Subscription cases?

Yes you can. Call us on 03330 148 212 and we'll make the change for you.

You can make changes yourself by going to Wine Subscriptions in Your Account. Alternatively, call us on 03330 148 208 and we'll happily make any changes for you.

Yes. All of our 12-bottle Wine Subscriptions are available for you to change onto or add to your existing Wine Subscription. Call us on 03330 148 212 and we'll happily make the change for you.

Yes, you have a few options available so you get your Wine Subscription case when you want it.

• You can bring the case forwards or push it back.
• You can also choose a specific delivery day (Monday – Saturday) at a small extra charge. 

Unfortunately, we cannot offer this service for delivery to the Highlands, some other areas of Scotland, islands and Northern Ireland.

To make changes call us on 03330 148 212.

We'll send you a reserved case of wine every 12 weeks. Plus, there's an extra case at Christmas if you need a top up.

Will you let me know beforehand what's in my Wine Subscription case?

Yes, we'll include a preview of the next case in with your wine each time. If you delay your case for a few months we'll send you a preview of the next case by post. Or you can look online at any time. Let us know if you want an email reminder too.

Will I get tasting notes with every wine?

Yes you will. On a Wine Subscription, every wine comes with its own tasting card included in your case so you can learn a little more about the wine. If you make a very late change to your case, or choose a named day, we'll post the tasting notes to you separately.

I haven't received my tasting notes for my Wine Subscription, what should I do?

Please give us a call and we will arrange for another pack to be posted to you.

Alternatively, you can access the Tasting Notes in Your Account.

Can I have tasting notes for other wines I have ordered from you?

Yes you can – you can see tasting notes for every wine you have ordered by going to Your Account.

Just go into your Order History, select the Order Details and then View Tasting notes.

How do I stop my next Wine Subscription case?

You can postpone the delivery of your Wine Subscription case. Make the change by calling our team on 03330 148 212 or contact us via email.

Can I get my Wine Subscription case sooner/later?

Yes you can, all you need to do is go to the Wine Subscription section. In the Change date section you will have a variety of dates you can select to either Bring your case forward or Push it back.

Alternatively you can call our team on 03330 148 212 or contact us via email.

What if you deliver the Wine Subscription case and I don't want it?

You need only give us a call on 03330 148 212 and we'll arrange for it to be picked up at your convenience.

There is no obligation to take further cases - you can cancel your Wine Subscription at any time.

If you would like to stop receiving your Wine Subscription case, then you can do so by telephoning us on 03330 148 212.

View our full Wine Subscription Terms and Conditions.